Our Warranty covers products from manufacturer defects within the first 30 days following the shipment of the product(s). This warranty covers factory defects and defaults only. We do no cover misuse or broken parts caused by the user or by any other event. Warranty parts that are needed will require customer to pay all shipping and handling costs. We may also require the original parts to be returned to use with a copy of the invoice and a summary indicating the defective nature of the merchandise or a picture of the defect part(s) sent for inspection. Upon arrival, we will verify the defect. Note: items are covered for regular use. If we find the cause to be from misuse or abuse, the item(s) may be outside the warranty and the customer may incur repair charges. Replacement parts are shipped without charge for the first warranty shipment but it is the customer’s responsibility to physically install or find someone else to install the replacement part(s). If it is necessary for the customer to send the full product back for repair or replacement, customers are responsible for the shipping costs to and from our warehouse. If you have any questions regarding our warranty, please contact us.

30 Day Warranty Details:

The Warranty is only effective if the following 3 conditions are met:

1. The product is completely assembled and properly prepared by any end users.

2. The product is used under normal conditions for its intended purpose.

3. The product receives all necessary maintenance and adjustments.

More:

Any damage caused by the failure to mix oil and gas is not covered.

The Warranty does not cover common wear and tear of the products, plastic parts & components, batteries, brakes, brake handles, seats, lights, belts, tires or gas engine or any other parts damage due to abuse or misuse.

Spark Plugs are not covered. Spark plug wiring is not covered if damaged from engine heat. It is the customer’s responsibility to make sure that no wires are touching any parts that may cause it damage. It is suggested that each scooter, pocket bike, ATV, and other motorized vehicle owner keep 2 or 3 spare spark plugs on hand.

Damage caused by an improperly adjusted chain falling off, broken sprockets, brake rotors and wheel bearing are not covered. There should be no play in the chain.

Batteries on Super Bikes and Electric Pocket Bikes will be covered for 2 Months.

Unauthorized outside repair will not be covered under warranty.

The Purchaser of any product from Superpocketbikesx18.com (Professional Investment and Consulting, LLC) agrees upon the warranty conditions as stated above. It is the customer's responsibility to observe this warranty information. 

At SuperPocketBikesX18.com, we value your complete satisfaction. If within one week of receiving your vehicle and you decide you do not want your vehicle for any reason, just contact our customer service department and we will refund your money. The following are our Return Policy Agreement: 

SuperPocketbikesX18.com will allow return on products that are in new condition and are in the original packaging. “New Condition” means but is not limited to that the bike has not been charged, installed, repaired, fueled, started, or ridden. Bike boxes and materials must remain on the bike. Please contact us for a Return Merchandise Authorization Number, Or RMA before shipping the product back to us. Return shipping and insurance charges are the responsibility of the customer. Any merchandise returned without a RMA or any merchandise returned with Freight Collect is subject to be refused. Any items returned that are not in New Condition will be refused at the customer's cost. Any shipping costs, even on items marked “Free Shipping” incurred in SuperpocketbikesX18.com in the original delivery of the merchandise to the customer cannot be refunded to the customer.   

Merchandise that has been used, charged, installed, repaired, fueled, started, or ridden or altered in any way that is different from the original shipment  is considered used. Used products may be returned for warranty repair and replacement only. 

Any shipping damage on the bike before returning it must be marked down on the Bill of Lading (BOL) by the customer or else the refund will be refused.